Domits is looking for a Community Builder for our digital infrastructure for luxury vacation rental managers to grow Domits communities.
Interns can fill in this form.
Community Builder
Location: Netherlands / Hybrid / Remote
Job Type: Internship, Freelance, Parttime, Fulltime | Commission-Based + Revenue Share
Industry: Hospitality / Property Management / TravelTech
Responsibilities: In consultation
What You’re Going to Do:
As our Community Builder, you’ll design and grow the heartbeat of the Hospitality Accelerator and 7-Star Experience Network.
- Create and manage online and offline community spaces where hospitality professionals can connect.
- Curate events (virtual + in-person) that provide actionable value and foster collaboration.
- Build engagement strategies to ensure members feel seen, heard, and supported.
- Develop content (newsletters, posts, discussions, interviews) that keeps members inspired and informed.
- Identify and onboard industry experts, mentors, and partners into the community.
- Collect feedback and data to continuously improve the community experience.
Your key responsibilities:
- Grow and manage the community across multiple platforms (Discord, GoHighLevel, LinkedIn, forums, events).
- Be the first point of contact for members, ensuring they have a smooth onboarding experience.
- Actively moderate discussions to maintain a valuable and respectful environment.
- Collaborate with the core team to align community initiatives with business goals.
- Track and report engagement metrics to demonstrate community growth and health.
Bonus If You Have Experience With:
- Hospitality ecosystem, Hospitality management systems and OTAs (Airbnb, Vrbo, Booking.com, etc.)
- CRM, community platforms, real estate or hospitality sales
- Property management software (e.g., Guesty, Hostaway, Mews)
- Startups or fast-paced tech environments
- Building and managing a community
- Partnerships or sponsorships in the hospitality or startup ecosystem.
- Advanced CRM & pipeline management, sales funnels, website builders, surveys & forms, email marketing, sms marketing, booking & appointments, workflow automations, courses & products, call tracking, reputation management, tracking & analytics, communities and document signing.
What We Ask:
- A passion for hospitality and helping others succeed.
- Strong communication and relationship-building skills.
- Self-starter mindset with the ability to work independently and take ownership.
- Creative problem-solving and adaptability in a fast-paced environment.
- Fluent in English (additional languages are a plus).
Extra Information:
- Compensation: Revenue share on every member + performance bonuses
- Tools & Support: We provide a tech-powered backend, marketing resources, and centralized operations to support your growth
- Growth Opportunities: As we scale, you can move into regional leadership or strategic roles
- Work Style: Flexible hours, remote-first, result-driven culture
Future career path:
Stage 1: Intern / Junior Community Builder
Industry Knowledge
- Understand the hospitality market
- Learn the foundations of community building
- Support events, onboarding, and basic member engagement
- Gain exposure to the hospitality industry’s leading voices
- Learn key performance metrics: occupancy rate, RevPAR, ADR, NOI
- Understand guest experience expectations and what drives 5-star reviews
- Study competitors and regional/local market dynamics
Skills Development
- Learn and use community tools
- Develop community building skills
- Manage day-to-day member interactions
- Assist in onboarding and listing creation
- Support lead research and CRM/database updates
Professional Habits
- Communicate clearly and professionally (email, calls, meetings)
- Follow up promptly and reliably
- Demonstrate initiative on small tasks
- Build confidence in moderating discussions and growing engagement.
- Build confidence in pitching and articulating the company’s value proposition
Stage 2: Mid-Level Community Builder / Associate
Market Mastery
- Lead engagement strategies and oversee member experience
- Organize large-scale events and partnerships
- Collect and analyze data to optimize community health
- Act as the go-to person for members and industry partners
- Identify and qualify high-potential stakeholders
- Analyze performance data to support client conversations
- Understand zoning laws, short-term rental regulations, and compliance
Tools & Reporting
- Use community reporting tools
- Manage community and pipeline effectively and track conversion metrics
- Monitor and report on KPIs: conversion rate, average deal size, churn rate
Strategy & Collaboration
- Segment and prioritize leads by profitability and strategic value
- Provide feedback to marketing on lead quality and campaign alignment
- Partner with onboarding and operations teams to ensure a smooth handoff
Professional Growth
- Represent the company at expos, webinars, or real estate events
- Mentor interns or juniors
- Contribute ideas for regional expansion or new business opportunities
Stage 3: Senior Community Builder / Lead
Advanced Community Building Strategy
- Drive long-term growth and strategic direction for the community.
- Mentor and guide junior team members.
- Expand partnerships, collaborations, and sponsorship opportunities.
- Represent the communities at industry conferences.
- Close high-value tech or multi-property portfolio deals
- Manage strategic relationships (tech founders, real estate agents, developers, investors)
- Leverage community automation, lead scoring, and advanced analytics
- Optimize community playbooks, scripts, and client materials
Leadership & Mentorship as head of community
- Own the entire community vision and roadmap.
- Build and lead a team of community professionals.
- Align community strategy with business goals.
- Position communities as one of the most valuable hospitality communities.
Performance Management
- Own KPIs for regional or portfolio growth
- Build and maintain reporting frameworks for executive stakeholders
- Improve customer acquisition cost (CAC) and lifetime value (LTV) metrics
- Analyze property churn and propose retention strategies
Strategic Impact
- Lead expansion into new cities or property segments
- Inform company pricing strategy and revenue optimization
- Translate owner feedback into actionable product and service improvements
- Collaborate with executives on forecasting and market positioning
Ongoing Professional Development
- Subscribe to industry news and reports (Domits, Skift, AirDNA, STR-focused newsletters)
- Attend conferences and networking events in real estate and hospitality
- Build relationships with founders, brokers, investors, and real estate professionals
- Take courses in (real estate) investing, sales strategy, and negotiation
- Stay informed about trends in hospitality tech, regulation, and market shifts