Rental Enterprise Onboarding to Domits

Our goal is simple: when onboarding is complete, Domits should be ready to operate your business at scale.

Enterprise customers can work with the Domits team through a dedicated onboarding process, with a clear implementation plan, defined responsibilities, migration strategy, testing process, and go-live criteria.

Welcome to Domits. Let’s get your business live.

Enterprise Onboarding to Domits

Enterprise Onboarding Paths

Guided Enterprise Onboarding

Work directly with the Domits team throughout the implementation. This is designed for businesses migrating complex portfolios, multiple systems, teams, brands, or integrations.

Enterprise Migration

For businesses switching from another PMS or technology stack, Domits can structure the onboarding around data migration, system mapping, integrations, testing, and controlled cutover.

Enterprise Expansion

Already using Domits? Add new properties, portfolios, brands, teams, integrations, or markets through a structured expansion process.

Enterprise Go-Live Checklist

Before going live, we verify:

• ✓ Organization configured
• ✓ Properties migrated
• ✓ Users and permissions configured
• ✓ Payments connected
• ✓ Reservations migrated
• ✓ Calendars synchronized
• ✓ Distribution channels connected
• ✓ Direct booking website configured
• ✓ Integrations tested
• ✓ Operational workflows tested
• ✓ Teams trained
• ✓ Data validated
• ✓ Acceptance testing completed
• ✓ Outstanding critical issues resolved
• ✓ Go-live approved

The objective is not simply to migrate your data to Domits. The objective is to build a complete, connected, tested, and scalable operating environment for your business.

1. Discovery & Preparation

Before implementation begins, we establish a clear understanding of your business and technology environment.

• Define business objectives and onboarding goals
• Understand your organizational structure
• Identify business units, brands, teams, and portfolios
• Review your current PMS and technology stack
• Identify existing OTAs and distribution channels
• Review payment providers and financial workflows
• Identify required integrations and APIs
• Collect property, unit, guest, and reservation data
• Define migration requirements
• Identify website and domain requirements
• Define roles, permissions, and responsibilities
• Establish success criteria and target go-live date

2. Enterprise Onboarding Kick-Off

The onboarding team works with your key stakeholders to establish the implementation plan.

• Introduce the Domits Enterprise team
• Confirm project scope
• Confirm portfolio structure
• Review implementation requirements
• Define project owners and responsibilities
• Establish communication channels
• Create the onboarding timeline
• Define milestones and deliverables
• Establish testing and go-live criteria

3. Configure Your Enterprise

Configure Domits around your organization's structure and operational requirements.

• Configure enterprise account
• Configure companies and legal entities
• Configure brands and portfolios
• Configure properties and units
• Configure teams and departments
• Configure users, roles, and permissions
• Configure account protection and security
• Configure business settings
• Configure financial settings
• Configure operational settings
• Configure taxes, fees, and policies

4. Migrate Your Data

Move the required business and operational data into Domits.

• Properties and units
• Property descriptions and content
• Photos and media
• Amenities
• Pricing
• Availability
• Reservations
• Guest data
• Owner data
• Rate plans
• Fees and taxes
• Policies
• Historical data where applicable

All migrated data should be validated before the system is approved for production use.

5. Configure Payments & Financials

Set up the financial infrastructure required to operate your business.

• Connect payment providers
• Configure payment methods
• Configure payout accounts
• Configure payment schedules
• Configure cancellation policies
• Configure taxes and fees
• Configure financial workflows
• Connect accounting integrations where applicable
• Test payment and payout flows

6. Configure Distribution

Connect Domits with your distribution ecosystem.

• Connect Airbnb
• Connect Booking.com
• Connect Vrbo
• Connect other OTAs and channels
• Connect channel managers and distribution APIs
• Map properties and units
• Map room types
• Map rates
• Map availability
• Map restrictions
• Configure channel-specific settings
• Test reservations and updates
• Verify synchronization

7. Launch Your Direct Booking Infrastructure

Build and configure your direct booking ecosystem.

• Connect your domain or subdomains
• Configure your brand
• Configure website design
• Publish property pages
• Configure booking engine
• Configure policies
• Configure payments
• Configure promotions and offers
• Configure upsells and cross-sells
• Configure analytics
• Configure languages
• Test the complete booking experience

8. Configure Enterprise Operations

Set up the workflows your teams need to operate the portfolio.

• Configure operational teams
• Configure housekeeping workflows
• Configure maintenance workflows
• Configure tasks
• Configure guest communication
• Configure unified inbox
• Configure automated communications
• Configure owner workflows
• Configure CRM
• Configure notifications
• Configure reporting
• Configure operational dashboards

9. Configure Revenue & Distribution

Prepare your commercial infrastructure for scale.

• Configure pricing
• Configure rate plans
• Configure revenue management
• Connect revenue management systems
• Configure minimum stays
• Configure restrictions
• Configure promotions
• Configure channel pricing
• Configure direct booking pricing
• Validate pricing across channels

10. Integrations & APIs

Connect Domits with your wider technology ecosystem.

• Connect required third-party applications
• Configure API integrations
• Configure webhooks
• Configure authentication
• Map data between systems
• Test integrations
• Validate data synchronization
• Document integration dependencies

11. Testing & Validation

Before going live, the complete operational environment is tested.

• Validate migrated data
• Validate property content
• Test user permissions
• Test payments
• Test payouts
• Test direct bookings
• Test OTA bookings
• Test calendar synchronization
• Test reservation workflows
• Test guest communication
• Test operational workflows
• Test integrations
• Resolve outstanding issues
• Complete enterprise acceptance testing

12. Training & Change Management

Prepare your teams to work effectively with Domits.

• Enterprise administrator training
• Management training
• Operations training
• Reservations training
• Revenue management training
• Finance training
• Guest communication training
• Role-specific training
• Documentation and onboarding materials
• Establish internal Domits champions

13. Go-Live

Once all requirements have been completed, the enterprise is prepared for production.

• Complete onboarding checklist
• Confirm migration
• Confirm integrations
• Confirm payments
• Confirm distribution
• Confirm website
• Confirm operational workflows
• Confirm user access
• Complete final acceptance testing
• Approve go-live
• Activate production environment
• Monitor initial bookings and operations

14. Post-Go-Live

Our work does not stop when the system goes live.

• Monitor the production environment
• Review initial bookings
• Monitor integrations
• Resolve onboarding issues
• Optimize workflows
• Review operational performance
• Support teams during the transition
• Identify additional automation opportunities
• Plan future integrations and improvements

Need help? Feel free to contact us.