Hire fully-trained virtual assistants for luxury vacation rentals at 75% lower cost.
Fully-Trained Luxury Vacation Rental Virtual Assistants
Why Domits VAs
- Vacation Rental Talent. We recruit VAs with short term vacation rental experience, not generic virtual assistants.
- Domits Academy. Every team member completes our hospitality certification program covering guest experience, luxury service standards, PMS systems, communication and AI-powered workflows.
- Embedded in Your Business. Your dedicated professional becomes an extension of your team, learning your portfolio, brand standards, SOPs and communication style.
- Continuous Performance Management. We provide ongoing coaching, quality assurance, and professional development to help your team perform at the highest level.
How
- Day 0. Discovery Call. 40-minute strategy session.
We get to know your portfolio, operational workflows, technology stack and growth goals. Together, we identify the hospitality role that will create the greatest impact for your business. - Day 1–3. Talent Selection. We identify your ideal VA.
Our recruitment team carefully matches pre-vetted, hospitality-trained professionals to your business based on your portfolio, systems, experience requirements, and company culture. Every candidate is screened through interviews, assessments, and reference checks before being presented. - Day 4–6. Onboarding & Business Training. Prepared before they start.
Before joining your team, your VA is onboarded to your PMS, communication channels, SOPs, brand standards and operational processes. They arrive with a clear understanding of your business, allowing them to contribute from day one. - Day 7. Embedded Into Your Team. Ready to perform from the start.
Your VA becomes a seamless extension of your operation, working within your inbox, PMS, communication tools, and daily workflows. Ongoing coaching, quality assurance, and continuous training ensure they continue to grow alongside your business.
Roles
1. General VAs
Build a strong operational foundation.
Ideal for businesses looking to delegate day-to-day administrative and operational tasks to a dedicated remote professional. While not exclusive to vacation rentals, these specialists are highly skilled in supporting growing hospitality businesses.
Responsibilities
- Email and inbox management
- Calendar and scheduling
- Customer support
- Administrative operations
- Project coordination
- CRM management and data updates
- Market and competitor research
- Marketing and content support
- Lead generation
- Bookkeeping and financial administration
2. Luxury Vacation Rental VAs
Purpose-built for luxury short-term rental operations.
Our signature service. Every specialist is trained in the systems, workflows, and service standards required to operate luxury vacation rentals. Whether you manage 1 property or 50+, they become an extension of your operations team.
Responsibilities
- Guest communication and support
- Reservation management
- Listing creation and optimization
- Airbnb, Vrbo and OTA inbox management
- Calendar and availability management
- Housekeeping and maintenance coordination
- Property owner communication
- Channel management for distribution
- Revenue and dynamic pricing support
- Operational coordination
3. Business Development VAs
Accelerate portfolio growth with dedicated outbound support.
Expand your portfolio while staying focused on operations. Our Business Development VAs help generate new opportunities through proactive outreach, appointment setting, and pipeline management.
Responsibilities
- Property owner outreach
- Agent and partner prospecting
- Appointment scheduling
- Lead qualification
- CRM and pipeline management
- Follow-up campaigns
- Inbound lead management
- Acquisition support
- General sales and growth support
Compare
Domits | General VA Agency | Freelance / Upwork | |
|---|---|---|---|
Vetting Depth | STR work history | No STR filter | Self-screen |
Time To Placed VA | < 1 week | > 1 week | > 2 weeks |
Luxury STR Training | Domits, Pricelabs and more from start | You train them | You train them |
Replacement | Guarantee without fees to swap | Often paid | Restart |
Who Holds The Contract | We do. One agreement, one monthly invoice. | Varies | You |
Ongoing Training | Continuous | Once at onboarding | No |
Flexibility | Change roles, grow VA teams | Varies | Manual new hire per role |
Pricing | One-time placement fee with monthly retainer | Varies | Varies |
Frequently Asked Questions (FAQ)
Hiring with Domits
How long does it take to onboard a luxury VA?
Less than a week.
Do I have to train the VA myself?
No, the VA is fully-trained.
Can I switch if my VA isn't the right fit?
Yes, we have a replacement guarantee without fees to swap.
Can one VA support multiple properties?
Absolutely. A dedicated VA can typically manage guest communications for 10–40 properties using a unified inbox and modern hospitality technology. As your portfolio expands, we help you scale by adding additional VAs who are trained to the same service standards and operational processes, ensuring a seamless guest experience across every property.
What hours will my VA work?
Your schedule, your choice. We tailor working hours to match your operational needs, whether that's business hours, evenings, weekends, or 24/7 guest coverage. Many clients choose schedules that align with their primary guest markets, ensuring fast response times and exceptional service around the clock.
What support do I receive after hiring?
Our partnership doesn't end after onboarding. Every VA receives ongoing training, coaching, and performance development through the Domits Hospitality Academy. You'll also have a dedicated Customer Success Manager for regular check-ins, operational guidance, and continuous support ensuring your team continues to grow alongside your business.
Running Operations
What does a luxury VA do?
A VA can handle operations and business development support.
How much does it cost to hire a Luxury VA?
Most of our luxury STR placements are available from $1,100 to $1,900 per month, including the professional's compensation, ongoing training, performance management and dedicated support. A one-time onboarding fee applies at the start, followed by one simple monthly invoice.
Unlike many providers, we never charge a percentage of your booking revenue. Our pricing is straightforward and predictable.
Compared to hiring a comparable in-house operations professional in markets like Europe or the United States, where total employment costs can range from $4,600 to $6,600 per month once salaries, payroll taxes, and benefits are included, many clients achieve significant cost savings that can help fund additional team members within just a few months.
Looking for global independent strategic advice to grow in the hospitality ecosystem? Join our hospitality accelerator, 7-star experience network or contact us.